Post-purchase report
Complete any relevant evidence fields. Coverage and confidence account for what's missing or unverified.
Order, Delivery & Refund Evidence Checker
Review a late order, tracking inconsistency or refund concern using the purchase facts you can verify. Keep delivery promises, return terms and buyer protection evidence together before deciding what to do next.
A practical guide
How to use the order, delivery & refund evidence checker
Supply the evidence
Supply the seller, purchase and promised delivery dates, tracking observations, return or refund terms and any documented communications. Leave unknown details blank.
Read the result
Review inconsistencies between the promise and the observed order status, evidence gaps and purchase protection context.
Check the limits
A delayed package or unusual tracking update does not automatically mean fraud. Carrier links are not automatically opened or verified, and the tool does not contact the seller or file a dispute.
Questions about this tool
Does a late delivery mean I have been scammed?
Not necessarily. Compare the promised delivery window with current carrier information and the seller's response. Preserve evidence and check your provider's dispute deadlines through official channels.
How should I interpret missing evidence?
Missing evidence means the assessment has less support or coverage. It does not establish safety or wrongdoing. Review the sources and dates, and independently verify the gaps that matter to your decision.