Current recovery workspace
Only the current authenticated account or private guest session can retrieve its incident case.
Scam Loss Recovery Evidence Organizer
Organize the evidence and provider inquiries you may need after a suspected scam or disputed purchase. Review practical next steps and watch for follow-up recovery scams.
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A practical guide
How to use the scam loss recovery evidence organizer
Supply the evidence
Supply the transaction context, available evidence and relevant provider information. Keep payment credentials and unnecessary personal details out of the workspace.
Read the result
Review an evidence checklist and structured next-step context for contacting your payment provider or other appropriate official service.
Check the limits
This is operational guidance, not legal advice or a guarantee of eligibility, reimbursement or recovery. The tool does not submit claims, contact providers or transfer money.
Questions about this tool
Can someone guarantee recovery of money lost to a scam?
Treat unsolicited guarantees and upfront recovery fees with caution. Verify any provider independently and use your payment provider's official dispute process rather than sharing credentials with a stranger.
How should I interpret missing evidence?
Missing evidence means the assessment has less support or coverage. It does not establish safety or wrongdoing. Review the sources and dates, and independently verify the gaps that matter to your decision.